Before you hit the lanes let's pin down your questions. Learn all you need to know before you roll into Zone Bowling. From bowling and laser tag to birthday parties and gift cards. Check out the categories below for our frequently asked questions.
One game of bowling at Zone Bowling lasts around 45 minutes to 1 hour for 5 to 6 people. Plenty of time to score a perfect 300. To be more specific, it translates to each game lasting approximately 10 minutes per person on the lane
6 people or less per lane. If you have more people playing and you are keen to have lanes next to each other, book online here. For all bookings of over 6 people, you will automatically be given 2 side by side lanes.
Yes we do, all our venues have socks for sale. Available in men’s, women’s and kids sizes. One pair costs $9.90.
It is important that appropriate shoes for bowling are worn at all times as the incorrect footwear is a potential safety risk and can damage the approach to the lanes.
When bowling we ask that you do not wear boots, heels, thongs or jandals, crocs or sandals. Trainers can be worn and should be clean and dry. For the old-school experience, Zone Bowling Shoes are available from our service counters, which are bowling shoes specially made to allow Guests to "slide" when Bowling, helping you hit that strike.
We range from Toddlers size 6 up to Men’s size 16
Men's bowling shoe sizes are the same as their normal shoes.
Women's bowling shoe sizes are two sizes below their normal shoe size. Example a ladies size 8 is a bowling size 6.
Kid's shoe sizes are the same as their normal shoes.
Unfortunately, there are no half sizes.
Yes you can! Check out our deals and combos to lock in the fun.
One game of Laser Tag lasts around 20 minutes (this includes briefing and de-briefing).
For safety reasons, the minimum age for children in our laser arenas is 6 years old. A party for a child turning 5 years old CANNOT be for Laser Tag.
For safety reasons, it is recommended that guests wear enclosed shoes while playing Laser Tag. If you are not wearing appropriate footwear we can provide bowling shoes for guests to wear.
Check out our locations page to see which venues offer Laser Tag. You can tell if they have a 
icon!
To play on any of our awesome arcade machines, you will need a Powercard! This Powercard can be used at Kingpin, Timezone and Zone Bowling, meaning you have access to hundreds more games and can shop in any prize redemption store! All you need to do is TAP on your game and PLAY!
You can pick up a Powercard at any Kingpin, Zone Bowling or Timezone, when you buy your first lot of arcade credit.
It's up to you. You can load any amount of credit onto your Powercard, but the larger the amount you recharge the more bonus bucks you will receive.
Discover our Powercard deals to see all the amounts you can load onto your Powercard for bonus bucks.
No. Each purchase of arcade credit must be applied to one card.
Yes, they will! We want you to still be in the running to collect enough tickets to win that plushie you’ve been saving up for!
Each birthday party package at Zone Bowling includes arcade games. Zone Bowling has a colour system for games based on the type of game. The conditions that apply to each game type are as follows:
No additional Powertickets are awarded during time play including birthday party packages.
Zone Bowling offers a range of birthday party packages designed to suit different ages, group sizes, and budgets. Package options vary by venue and may include activities such as bowling and laser tag, game credit, food and drink, party spaces, and other inclusions. Visit the birthday parties section of our website to explore the Zone Bowling birthday party packages available near you.
Zone Bowling birthday party package inclusions vary the package type. Typically every Zone Bowling birthday party package includes an activity such as bowling and/or laser tag, arcade game play, food and beverages at select locations/packages, a reserved party space or table, and a party host to help with coordination on the day. Specific inclusions will be outlined when you select your preferred package.
The duration of a Zone Bowling birthday party varies depending on the package and venue. Most party experiences run for approximately 2 to 3 hours, allowing plenty of time for gameplay, food, choosing prizes, and celebrating with friends.
Most Zone Bowling venues have a party area available. Some locations offer dedicated party rooms, while others provide reserved party areas within the venue. Please enquiry with us when making your birthday party booking.
Laser Tag cannot be exclusively booked out unless your group fills the arena capacity. If you party does not fulfill the arena capacity, other guests may be playing in the arena at the same time.
TO ENTER THE LASER TAG ARENA, YOU MUST
GAME RULES
Play fair, play smart, and give it your all
For more information on Laser Tag, please see HERE
Spin Zone Bumper Cars
Only one person allowed per dodgem car. No Children under 4 years of age. Minimum height 112CM. Maximum weight 120KG. No loose articles allowed. No running. No bare feet. Safety restraint must be worn at all times. Keep hands on steering levers and feet in footrests during operation. No food or drinks allowed. Do not stand or step on bumper tubes. Do not bump rails. Please do not ride with seizures, neck or back disorders, heart conditions, motion sickness, pregnancy, prescription medication, dizziness or if intoxicated.
Our party packages have a great additional add-ons to make your party extra remarkable! All available add-ons are available to add when making a birthday party booking.
In most cases, yes. Additional guests, food items, drinks, or game credit can often be added to your booking before the party date. Availability and pricing may vary by venue, so we recommend discussing any additions with us as early as possible.
Absolutely. Additional game credit can be purchased and loaded onto Powercards during the party. This is a great option if guests would like more gameplay beyond what is included in their party package.
Laser Tag is only available at select Zone Bowling venues. Find a laser tag venue near you.
As part of your booking, party spaces will be available for the final 45 minutes of your party. Please enquire when booking your party with us, as some venues do not have an area to sit.
Feel free to discuss your requirements with us. You are permitted to bring birthday cakes.
You are welcome to bring your own birthday cake! Please note that most venues offer cake storage, but varies per venue and you should check with your local Zone Bowling venue.
Yes. We understand that some guests may have dietary requirements or food allergies, and we'll do our best to accommodate these where possible.
If any guests have specific dietary needs, please let the venue know when making your booking or as early as possible before the party. Our team can discuss the available options and help ensure your guests are catered for.
Zone Bowling birthday party packages includes a kids meal which comes with either a hotdog or nuggets, fries and a drink. There are also additional food platters available to add-on to your booking.
All Zone Bowling venues have a cafe with food and beverages available which can be purchased on the day.
Food platters ordered can be changed up to 72 hours before the party. Beyond this, no changes can be made.
Depending on the party package you have chosen, Zone Bowling parties are approximately 2.5-3 hours from start to finish.
On the day of the party, you and your guests will be welcomed by your dedicated party host and guided through the celebration schedule. Depending on your package, this may include activitys, gameplay, food and drinks, prize time, and access to a party room or designated party area. Our team will help ensure everything runs smoothly so you can focus on celebrating and having fun.
We recommend guests arrive 15 minutes before the scheduled party start time. Arriving a little early allows enough time for check-in, meeting the party group, and ensuring everyone is ready to begin the fun on time.
When you arrive, simply head to the venue front counter and make yourself known. A team member will welcome your group, confirm your booking details, and provide any information needed for the party. The party organiser may be asked to confirm final guest numbers and any outstanding payments.
Guests don't need to bring much, just themselves and their excitement to play! We recommend wearing comfortable clothing and enclosed shoes (not mandatory) suitable for a fun day of games and activities.
As part of your booking, party spaces will be available for the final 45 minutes of your party for cake cutting and food (select venues only). Please enquire when booking your party with us.
Bowling socks are not provided, so please remember to remind your guests to bring their own pair of socks. Alternatively, you can purchase a pair of socks in venue.
We ask that you organise a parent or carer to be available for the duration of your party as a touch point for our hosts – this could be you, your partner, a family member, or friend (anyone attending the party to help supervise the kids).
You are permitted to bring birthday cakes, but otherwise outside food is not allowed. Each of the birthday packages includes food.
Someone from Zone Bowling will call you at least the Wednesday prior to your party at the latest to confirm the final number of guests attending.
Booking a Timezone birthday party is easy. Simply visit our booking website. The Timezone birthday party booking site will guide you through making a birthday party booking.
If you prefer to speak to someone directly, please contact us via the enquiry form and our team will help you choose the right package, confirm availability, and guide you through the booking process.
When you book online, our booking site will ask you the following questions:
When making a birthday party booking on our birthday party booking tool, you will only be able to select dates that have availability.
If there is a certain date you are wanting to book, we suggest making the party booking as far in advance as possible.
We allow birthday party bookings to be made 180 days in advance.
When making a birthday party booking on our birthday party booking tool, when you have selected the date, the next question is to select the time.
We only show times that have availability. If the time you wish to book is 'greyed' out, then that time is not available for the chosen date.
If there is a specific date and time you want to book, we suggest booking as far out as possible to ensure you are able to book the required date and time.
We allow birthday party bookings to be booked up to 180 days in advance.
We recommend booking as early as possible to secure your preferred date and time, especially for weekends, school holidays, and other busy periods. Popular party times can fill up quickly, so booking a few weeks in advance is always a good idea.
We allow birthday party bookings to be booked 180 days in advance.
All Zone Bowling venues offer birthday party packages, but availability, package options, and facilities can vary by location. Visit our birthday party website page to find your nearest venue and view available party options.
If for any reason you need to make an amendment to your party, please get in touch with us by phone or email. If you need to cancel your party, we ask that you inform us at least three business days prior to the party to receive a full refund of your deposit.
Please contact us by filling in our enquiry form on our contact us page.
A $100 deposit is required when booking your party; the final balance is to be paid on the day based on your final number of guests. A minimum of 3 business days’ notice from the booking date is required to receive a refund of the deposit amount.
Final payment for your Zone Bowling birthday party is paid on the day of the party. We recommend you arrive at least 15 mintues prior to your parties start time to finalise any additional details and make the final payment.
When booking your birthday party online, your deposit can be made via credit/debit card or by PayPal.
If you wish to pay cash or EFTPOS, you can head into venue to book and pay your deposit.
A minimum of 3 business days’ notice from the date of the birthday party is required to receive a refund of the deposit amount.
Please contact us by filling in our enquiry form on our contact us page.
There is a minimum 10 guests to enjoy the full experience of a birthday party with Zone Bowling. This includes the party guest of honour.
We request that you and your guests arrive 15 minutes prior to your party start time. This will ensure that your party experience begins on time and that none of your guests miss out on any of the fun! All parties at Zone Bowling commence on the hour.
If a guest is unable to attend on the day, the party can still go ahead with the remaining guests.
Please note that party packages are charged based on the number of guests confirmed at the time of booking, and refunds or credits are generally not provided for non-attending guests. If your guest numbers change before the party, we recommend contacting the venue as soon as possible to discuss your options.
Absolutely! Siblings and parents can join in on the fun at a Zone Bowling birthday party! Either add them to the party or you can purchase a separate activities and game credit for them.
Someone from Zone Bowling will call you the Wednesday prior to your party at the latest to confirm:
For the best party experience for your guests, we recommend Zone Bowling parties for kids aged 5 and above.
Party Hosts are there to help make your celebration fun and memorable by assisting with activities, coordinating the party schedule, and supporting your group throughout the event.
However, Party Hosts are not responsible for supervising children. A carer, parent or responsible adult must remain at the venue and supervise all children attending the party at all times.
A carer is a parent, guardian or adult responsible for supervising the party children and a touch point for Zone Bowling. We recommend that carers are present for the duration of your party. Carers are there to ensure the kids are all in attendance during each activity, escort the kids to the bathroom and ensure they are behaving appropriately in the venue. If there is a problem the Party Host will inform the carers, so it is necessary to remain in the venue to be able to supervise the party.
We ask that you organise a parent or carer to be available for the duration of your party as a touch point for our hosts – this could be you, your partner, a family member, or friend (anyone attending the party to help supervise the kids).
A dedicated party hosts is included with every Zone Bowling birthday party package. A Zone Bowling party host will help coordinate your birthday party and assist with the party experience, but parents or guardians remain responsible for supervising children throughout the event.
Zone Bowling party hosts are available to assist with check-in, food service (if included in your party package), party arrangements, and any questions that may arise during the celebration. They help ensure the event runs smoothly and that guests have a fantastic experience.
Party invitations are available! Download your digital birthday invitations HERE to print at home or head into your selected Zone Bowling venue to collect some for your upcoming party.
Yes! Digital invitations are available to download and print off at home.
Zone Bowling birthday party packages have a minimum of 10 guests. You can book up to 25 guests for a birthday party. If you guest numbers exceed this number, please contact us by submitting an enquiry form.
To help everyone have a smooth and enjoyable experience, we recommend sharing the party date, start time, venue location, and arrival time with your guests in advance. It's also helpful to let them know what food and activities are included, any special requirements they should be aware of, and who to contact if they have questions or can no longer attend.
The minimum age for a Zone Bowling party is 4 years old.
Party bookings require a minimum of 10 guests and can accommodate up to 25 guests online.
If you're planning a party for more than 25 guests, some venues may be able to accommodate larger groups. Please contact your preferred venue directly to discuss availability and options for your event.
Yes! Adults can attend and even join in on the FUN!
Events are typically 2-2.5 hours long. That allows plenty of time for arrivals, getting shoes and set up on the lane and of course eating and drinking. However, if a 1 game package has been chosen, the event will take 1-1.5 hours.
One game of bowling lasts around 45 minutes to 1 hour with 5-6 people per lane.
One game of laser lasts around 20 minutes, this includes briefing and de-briefing.
Group packages are available to groups of 15 people or more. If your group is under 15 people, please contact us and we can suggest alternate options available.
Group packages are already at a greatly reduced rate as they are offered to groups of 15 people or more only.
Once you arrive in centre your host will be your main point of contact for the entirety of your event. Our managers will oversee the operation of your event and are available to facilitate any onsite needs you may have.
We often receive group bookings 4-8 weeks in advance, and 12 – 24 weeks for peak season events. However, we will always do our best try to accommodate your event at short notice.
We suggest that you arrive around 10-15 minutes prior to your event. Your lanes will be ready at the time your event is scheduled to begin.
Please contact us if you are running late as we prepare and start your lanes and food requirements according to your scheduled times on your event confirmation. However, we may be able to extend your lanes dependent upon the lane availability at the time your event ends.
Yes, when you confirm your event, consecutive lanes are booked for your group.
Of course. If you are expecting a mix of adults and children at your event, it makes perfect sense that everyone can be included in the fun. Please speak with your Events Specialist to discuss the best options available for your group.
Payments may be made using any major credit card, BPAY or cash. By signing the event confirmation, the client irrevocably confirms liability for payment to be made for all amounts due to Zone Bowling in connection with the event.
In the event that the client wishes to pay by BPAY, please refer to your invoice for the relevant biller code and customer reference number.
Please send a copy of the remittance advice to the accounts team via acct_receivable@teeg.com as well as to your Zone Bowling Event Specialist so that the payment can be matched to the event.
A deposit equal to 50% of the estimated amount due to Zone Bowling in respect of the event must be paid at the time that the event confirmation is returned.
At least five (5) working days prior to the date of the event, the client must pay the balance of the amount due to Zone Bowling in respect of the event. The amount of the final payment will be the greater of:
If the event is cancelled by notice in writing received by Zone Bowling:
The client must confirm the final number of guests that will be attending the event at least five (5) working days prior to the date of the event. If the client fails to do so, any payments due to Zone Bowling will be based on the number of guests specified in this event confirmation.
All prices are current at the time of the quotation and may be subject to revision prior to receipt of a signed event confirmation. Prices are inclusive of the applicable goods and services tax.
The display of banners, signs, labels, decorations or the like must be first approved by centre management and as such must not be nailed, screwed, glued, stapled or similarly adhered to any part of the bowling centre property.
No food and beverage of any kind is permitted to be brought into the bowling centre.
Should any of the client's guests have specific dietary requirements, Zone Bowling will use its best endeavours to accommodate them. The client is required to advise its Zone Bowling event coordinator of any specific dietary requirements at least 5 working days prior to the date of the event. Find out more about our allergy information.
We accept no responsibility or liability for loss or damage to property brought into the bowling centre and we suggest the client seek their own insurance to cover such an event.
Loss or damage caused by the company or group, including its guests and contractors, to any part of the bowling centre or its equipment will be the responsibility of the company or group.
Centre management reserves the right to exclude or eject any objectionable persons from the bowling centre. Security guards can be provided if your function requires them for an additional fee.
Centre management will take all reasonable care but will not accept responsibility for the supervision and well-being of a minor.
We can email or post a risk assessment at your request.
Most centres open at 10am and close at 10pm. These times can vary by centre and day. Please confirm times with your Events Specialist.
Group event packages are available to groups of 15 people or more. If your group is under 15 people, please use the general booking link to book your event.
A great suggestion for events packages for 5 - 14 people is our Strike and Share package which includes bowling and a range of delicious platters to choose from.
Check out our refund policy.
We always recommend making a booking to guarantee your lane or laser vest. Click here to book now
All prices are per person, unless it is a price based on quantity of people. Check out our pricing page for more information
Check out our latest deals and promotions!
If you didn’t receive a confirmation email here are some reasons why:
Most centres open at 10am and close at 10pm. These times can vary by centre and day. Find a venue near you to get specific opening and closing times.
No outside food and beverage of any kind is permitted to be brought into the bowling centre.
We have a delicious menu that includes nachos, pizza and much more! Check out our full food and drinks menu.
Find out more about our allergy information.
All food pre-ordered online will be processed once confirmed and paid for in venue.
Avoid any postage and delivery times by going digital. E-gift cards are received via your chosen email address and activated within 24 hours after purchase, perfect as a last minute gift! Head over to giftcards.zonebowling.com, select a design and load amount, enter your contact details, complete payment and your e-gift card will be delivered to your nominated recipient.
Pick up a physical gift card in one of our venues and load up the gift card yourself online by going to giftcards.zonebowling.com and entering your contact details, the card number and load amount.
A minimum of $20 and a maximum of $500 can be loaded onto each gift card to a maximum order value of $2,500.
To load up the gift card you got in venue, head to our Grab and Go gift card portal
A Zone Bowling gift card can only be purchased online at https://giftcards.zonebowling.com/ in the form of a digital e-gift card.
You can pick up a physical gift card in venue but it MUST be loaded online.
Gift cards can be used an indefinite number of times. It's based upon the value of the card so as long as there's value on the card, it can still be used.
A Zone Bowling gift card can be used for purchases in-venue. This includes reloading your card or paying for the remaining balance of your party booking. Zone Bowling gift cards cannot be used for Timezone Fun App reloads.
Zone Bowling gift cards can also be used to book online at Zone Bowling and Kingpin but not for paying a birthday or Group and Corporate package deposit.
Our gift cards can be used at over 80 Timezone, Kingpin and Zone Bowling locations across Australia.
Zone Bowling gift cards can be used to pay for online social bookings. Birthday Party deposits cannot be transacted with Gift Cards but can certainly be used to pay the final balance.
All gift cards are valid for 3 years from date of activation. You can check your balance and gift card expiry by going to giftcards.zonebowling.com and entering your gift card number and PIN.
To check the current balance on your gift card, head to giftcards.zonebowling.com and enter your gift card number and PIN.
TEEG Australia Pty Ltd (‘TEEG’) has engaged Vii Pty Limited (‘Vii’) to provide personalised eGift Card services. You acknowledge and agree that you must comply with the content guidelines set out below in order to use the personalised eGift Card services.
Content Guidelines for Personalisation
You must ensure that the images and videos that you upload (‘Content’) do not breach any intellectual property, privacy, publicity or other rights of any third party (‘Rights’).
Images/videos must not contain:
All videos and images that are submitted will be automatically screened prior to the personalised Timezone eGiftCard being issued to identify Sensitive Material. You acknowledge that the screening process may fail to identify Sensitive Material and agree that, notwithstanding the screening process, you remain solely responsible for ensuring that the videos and images uploaded by you do not contain Sensitive Material and comply with these content guidelines.
By uploading Content, you:
All gift cards are valid for 3 years from date of activation. You can check your balance and gift card expiry by going to https://giftcards.zonebowling.com/CheckBalance and entering your gift card number and PIN.
Zone Bowling gift cards should be treated like cash. Defaced, mutilated, altered, lost or stolen cards will not be replaced, refunded or redeemed.
